Symptoms: Getting the following error when trying to connect from console to the server

ID: 1605

You cannot contact the Virtual Machine Manager server. The credentials provided have insufficient privileges

ID: 1605 - You cannot contact the Virtual Machine Manager server. The credentials provided have insufficient privileges

 

 

Analysis:

  • During the debug, you might find that even the user running the console are in Administrators groups both of the server/machine and the SCVMM.
  • It connects OK if using the same domain user to run the console

 

Root Cause:

This is because VMM is using NTLM underneath its authentication flow.

 

Solutions:

Change the service account for “Visual Machine Manager” service to the domain account should fix this

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